Rental Rates

Rates quoted are in Ringgit Malaysia (RM) covering a full 24-hours unlimited mileage and inclusive of maintenance and insurance. Each excess hour or part thereof, is charged at one fifth (1/5) of the daily rate. Rates quoted are subjected to change without prior notice.

Driving License & Age Limits

The hirer and drivers must be between 23 and 65 years of age, and posses a local or international valid driving license with at least two years driving experience. Additional drivers are  subjected to a surcharge of RM 10 per additional driver. 

Collusion Damages Waiver (CDW)

The Excess Liability may be reduced by purchasing the Collusion Damage Waiver (CDW), Theft Excess Reduction (TER) and Windscreen Protection (WP). The CDW, TER and WP reduce the Excess Liability to a lower *Non-Waiverable Excess (New) amount and must be subscribed in the Rental Agreement. The NEW for Missing items, accessories and any underbody / undercarriage and overhead / roof damage are not protected by our insurance or purchase of CDW and will be the responsibility of the hirer. CDW and TER coverage will only be effective subjected to availability of a police report.

Collection & Delivery Service

Collection and/or delivery of vehicles beyond a radius of 5km from Azzumar’s car pickup center at Penang International Airport is subject to collection and/or delivery fee and are limited to office hours from Mondays to Saturday only.

Extension of Rental

Extension of rental must be arranged in advances, should the hirer wishes to extend beyond the agreed return time and/or date. It is important that Azzumar office must be informed immediately to extend the insurance coverage and the required amount paid accordingly. Failure to do so shall tantamount to the hirer driving without insurance coverage and the hirer shall be personally liable for any losses, damages or liabilities arising therefrom.

Petrol, Parking / Toll Fees and Fines

Every Azzumar vehicles come with a full tank of unleaded premium grade petrol and shall be refilled with a full tank of the same by the hirer upon its return at the hirer’s expense. Petrol to be returned full. Failure to do so, shall result in refueling charge estimated at the absolute discreation of Azzumar and payable by the hirer. The hirer shall be liable for all parking, toll fees or traffic fines insurred.

Security Deposit

A security deposit will be charged for every car booked. The security deposit will be refunded to the customer upon returning the car in its original conditions.

Term of Payment

All payments shall be by cash and major credit cards such as Visa, MasterCard, American Express and Diner’s Club only.

Other Terms and Conditions

Other standard terms and conditions in Azzumar Rental Agreement shall apply.

NOTE : Vehicles are STRICTLY NOT ALLOWED to enter Langkawi, Thailand & Singapore.